eCitizen Kenya Down? Service Status, Map, Problems History

Reports in last 20 minutes

Outage History

Reports Dynamics EAT (GMT +03:00)

Received reports, mostly originating from Nairobi, Republic of Kenya

eCitizen Kenya Outage Map

Live

- Nairobi
- -
13h

- -
Jun 19

- -
Jun 18

- -
Jun 17

- Mombasa
- -
Jun 17

- Nairobi
- -
Jun 17

Discussion

Please don't call "support numbers" posted below — most probably it's a scam. Make sure to report and "downvote" such posts. Also don't post any of your personal information.

Twitter Reaction

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12 hours ago
Olima victor@olimavictor
@eCitizenKenya I can't be able to access my ecitizen account. How can I be helped?
June 21, 2019 10:39 AM
James Allupinurbiz@Allupinurbizz
@eCitizenKenya your helpline does not work. Hey. Paid REF.NS-LDH29YJK Mpesa ref NFK6Q5VEKK but shows as not paid
June 20, 2019 7:09 AM
Smooth Operator @EvanoeLeBoss
@eCitizenKenya @HudumaKenya trying to sign up a new user to the ecitizen portal but popping a provided id not found error.
June 19, 2019 10:39 AM
John Mbovu@la__Chiva
@eCitizenKenya hey can't log in my account through ecitizen tims
June 19, 2019 9:01 AM
Hon Kinty@KipAmos
@ecitizen your system doesnt work
June 18, 2019 9:13 AM
Lovine@lovinemboya
Hi @eCitizenKenya, not able to access services since last week. Any chance the website will be back and working anytime soon?
June 18, 2019 5:43 AM
honorine@Bob_Pharisee
@eCitizenKenya , what's wrong with your system. Unable to receive payments.
June 16, 2019 8:03 PM
Truth Vision Media@TruthVisionMed2
@eCitizenKenya my mpesa payment is having issues yet iv paid for a service via mpesa
June 11, 2019 11:26 AM
Jackson Kimani Maira@Kimani86
@ImmigrationDept I can't seem to get through to passport application on ecitizen. Its not loading. Kindly advise
June 11, 2019 10:24 AM
HD@HatimDossaji
@eCitizenKenya your systems are down.. when will it resume?
June 9, 2019 10:16 AM
Nyantoera@nyantoera
@eCitizenKenya I keep on getting a server error while trying to access your services.Kindly assist
June 7, 2019 3:45 PM
TinyOne@victoriawokabi
@eCitizenKenya And I am also receiving internal error notifications when I try to print.
June 4, 2019 1:22 PM
Joshua Orawo@TheKeyInformant
@eCitizenKenya your system is down, none of your telephone contact numbers are working! How do you operate?
June 4, 2019 11:06 AM
PSEUDOMONASTY@OkelloChris
@eCitizenKenya am trying to log in to my account but it keep telling me my username/password is invalid
June 4, 2019 10:34 AM
CineMarto@MartinMunyua
@eCitizenKenya Your Mpesa payment option as well as credit/debit card options are not working. What other options are we left with?
June 4, 2019 10:13 AM
Macil@Macil39936387
@eCitizenKenya My ecitizen account is blocked and can't open, what will I do. Please assist
June 1, 2019 8:37 PM
Jane Waruiru@jane_waruiru
Hello ! Please help correct wrong phone number I used to create my ecitizen account. I am not able to verify number.
May 29, 2019 10:20 AM
Grace Wanjiru @GraceWanjiru_
@BRS_Kenya and @eCitizenKenya kindly confirm for me this BN5P-AAAOBXI1 its taking too long and the system is showing error.
May 28, 2019 9:27 AM
Munyi Joyce Gathoni@MunyiGathoni
@eCitizenKenya I'm having trouble with attaching a letter of consent accepting to be appointed as director, kindly assist.
May 17, 2019 3:01 PM
mimi@evance2016
@eCitizenKenya hello I can't access my ecitizen account any help to reset the email and password

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Is eCitizen Kenya Down Right Now?

Outage History