eCitizen Kenya Down? Service Status, Map, Problems History

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Outage History

Reports Dynamics EAT (GMT +03:00)

eCitizen Kenya Outage Map

Live

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Mar 19

- Johannesburg
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Mar 18

- Nairobi
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Mar 15

- Nairobi
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Mar 15

- Nairobi
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Mar 13

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Mar 12

Discussion

Please don't call "support numbers" posted below — most probably it's a scam. Make sure to report and "downvote" such posts. Also don't post any of your personal information.

Twitter Reaction

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March 30, 2020 11:40 AM
NM@Nic_Mulwa
@eCitizenKenya are you guys working??? please assist resolve this payment issue
March 19, 2020 10:48 AM
jonathan@jonathanopiyo
@eCitizenKenya getting an error that needs correction. Anyone to assist?
March 11, 2020 12:50 PM
Abdi Omari@Abdi0mar
@eCitizenKenya Hi I need help to access my account They are sending my verification to wrong number
March 10, 2020 4:34 AM
Nick@_Otieno_Nick
@eCitizenKenya Why is Pay for service page not working..? How do I pay now after doing the application for a service online on Ecitizen?
March 9, 2020 3:29 PM
Don AnDre@RuheniCollins
@eCitizenKenya I have payment issues through @AirtelMoney_Afr kindly help
March 5, 2020 7:00 AM
Mbogi Music@MbogiMusic
@HudumaKenya I am trying to reach @eCitizenKenya bug their support lines are not working, please help
March 3, 2020 6:23 AM
peterkartellitoh@petertosh_254
@eCitizenKenya hello, there's a problem in accessing my ecitizen account
February 24, 2020 8:07 AM
JOHN NJUGUNA @Nyutubig
@eCitizenKenya Hi. I paid my Good Conduct to the wrong Account Number. Please help
February 24, 2020 4:06 AM
PJ Njiru@PurityRodriguez
@NemaKenya your licensing portal is down on your website and ecitizen. Please let us know when it is back up
February 20, 2020 11:02 AM
kreuz@kreuzyboy
@eCitizenKenya kindly advice I'm getting this error pls
October 18, 2019 9:07 AM
Allano(B)@Allano_B
@eCitizenKenya hey guys I can log in into my account but those names are not mine I don't know why?
October 17, 2019 9:35 AM
Kaikai saitoti@saitoti_kaikai
@eCitizenKenya hi? I cant not access my account and have forgotten my password pleases help
October 16, 2019 7:29 AM
Joshua O. Orwaru@JoshuaOrwaru
@eCitizenKenya trying to call the provided customer care service to make payments for visa application, it's not working...
October 15, 2019 11:05 AM
Aggie@Waweru3
@eCitizenKenya I can't seem to log in on the civil registration portal for a week now. Am getting the 505 error. Kindly assist.
October 13, 2019 2:49 PM
Eliud159@hezzy_mufc
@eCitizenKenya hi, I can't upload my passport photo, am getting a 404 error when trying to access my profile. Kindly assist.
October 8, 2019 8:11 AM
Ben kirimy@ben_kirimy
@eCitizenKenya is your system down? Its showing error 505 and not login In to the BRS portal.
October 4, 2019 5:16 PM
maina@mainat
Anyone know how long ecitizen has been down?
October 4, 2019 10:11 AM
Dixter@johndixter
@eCitizenKenya i cant log into my account,your servers are down kindly help
October 4, 2019 10:09 AM
Jose mshort@joeAdmin1
@eCitizenKenya Hii service isnt working. What's the use of it anyway.
October 4, 2019 10:03 AM
.@Lawrencewahn
@ImmigrationDept now that the ecitizen portal is down, what's the way forward for new passport applicants? Kindly advice

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Johannesburg

Is eCitizen Kenya Down Right Now?

Outage History